Still you, Just Better
Everyday | Every Time
From the moment you contact Estelot Health Tourism Agency,our responsibilities towards you, our valued customers, begin to occur. While fulfilling these responsibilities, our first priority is to ensure that your health and treatment process takes place in a hygienicenvironment.While fulfilling these responsibilities, our first priority is to ensure that your health and treatment process takes place in a hygienic environment.
Health in the framework of the principles of Justice and Equity It has the right to receive services regardless race, language, religion and sect, gender, philosophical belief and social status.
The health service and health services that the international health tourist wants to receive. To learn about the possibilities of the health facility or doctors that will provide the service, to get information about the health status, to learn the approximate costs of the services to be received and the payment. It has the right to receive all kinds of information about the conditions, as well as to request all kinds of information such as travel, passport, transportation and consulate and verbal or written (in electronic environment) in the languages of the countries and / or English language.
To choose and change the health institution and to benefit from the health services provided in the selected health facility, to provide health services and have the right to learn, choose and change the identities, duties and titles of the doctors and other healthcare professionals who are giving medical education.
They have the right to receive all kinds of health services in a confidential environment.
Refusing treatment, asking for it to be stopped, medical interventions has the right to obtain his consent and to benefit from the service within the framework of consent.
Health services are provided in a safe environment.
To the extent of the possibilities of the health facility and taken by the administration has the right to fulfill its responsibilities within the framework of measures.
With respect, care and attention, In a friendly, gentle, caring environment, all kinds of hygienic conditions are provided. has the right to receive a health service in which all factors have been eliminated.
Within the framework of the procedures and principles determined by the health institutions to accept visitors, to the extent possible by the legislation and the health institution, if the physician deems it appropriate. Accommodation offered to the international health tourist, accompanying person and other relatives, Details of fees charged for services such as transportation and transfer, translation and consultancy be able to receive the transcript in the languages of the countries or in English, verbally and in writing (in electronic form). has the right.
In case of violation of their rights, all kinds of has the right to apply, complain and use the right of action.